Swisse online store is operated by Health & Happiness (H&H) Singapore Pte Ltd (hereinafter referred to as "Swisse"). We promise to respect and protect your personal information (privacy) rules. This Privacy Policy ("Details") helps you understand how Swisse collects, applies and protects your personal information when you use the various services provided by Swisse. Please read these rules in detail for the personal information used. These rules may change at any time, so please check regularly. The company will protect your privacy of your personal data in accordance with applicable laws and the content of these rules, and promote the reasonable use of users' personal data on the premise of complying with applicable laws.

  1. How Swisse collects your personal data
  2. Rules for sharing your personal data between Swisse and third parties
  3. Explain the function of cookies and how Swisse is used
  4. Swisse's use of personal data
  5. Swisse's security rules for user personal data
  6. Personal data access and correction rights


1. How Swisse collects your personal data

Swisse collects personal data from different parts of the website in a variety of ways. The collection methods are explained below. If you do not agree to these rules, please stop using Swisse services immediately.

Providing your personal data is voluntary, unless we mark certain personal data as required under certain circumstances. If you are unable to provide us with the personal information marked as required, we may not be able to execute your request, provide you with better product or service recommendations, or you may not be able to participate in some of our online activities.

‧ Sign Up

When you register as a Swisse online store member or check out in the Swisse online store, you will become a Swisse Club member and agree to the personal information (privacy) rules/disclaimer of Swisse Club members. Swisse Club will ask you to provide your personal information, including personal information such as name, email address, address, phone number and child information (gender and birth date). Such personal data is necessary for us to provide you with relevant services. With your consent, we may also use your personal data for direct marketing. For further information, please refer to Article 4 below.

‧ Internet activities and online surveys

When you participate in Swisse online activities or online surveys (including sweepstakes, voting, contests or promotional activities), Swisse will ask you to provide personal information such as your name, phone number, email address, and address to facilitate the smooth progress of the activity and provide you with Make a prize announcement. With your consent, we may also use your personal data for direct marketing. For further information, please refer to Article 4 below.

‧ General browsing

In order to overall evaluate the traffic of each webpage, the user's path to Swisse and other data, Swisse will keep relevant records generated by the server when you browse or query the Internet, including the IP address of the connected device, the time of use, The browser used, browse and click data records, etc. Swisse will mark the browsers of individual users, summarize and organize the web pages browsed by the user's browser within Swisse. This function keeps your information confidential and safe, unless you are willing to inform your personal information. Swisse will not and cannot correspond to this record with you.

‧ Advertising link

Please note that websites linked to Swisse may also collect your personal information. When you provide your personal information through the above methods, these strategic alliance partners or linked websites do not apply to these rules, and the company does not bear any joint liability.

‧ Other

If you write to Swisse or report your comments to the customer service center through "Contact Us", Swisse will keep your communication records. In addition, Swisse will occasionally invite users to complete survey data used by Swisse for internal research.


2. Rules for sharing your personal data between Swisse and third parties

We will share your personal data with Swisse's third-party service providers for the above purposes, including service providers who assist Swisse in fulfilling your orders, managing promotional lists, online activities, online surveys and conducting market research. However, we will not share your personal information with any third party for its own direct marketing activities. Where required by applicable laws, we will obtain your consent before sharing personal data with third parties.

When you connect to the Swisse website and are asked to enter personal information, unless we make a special statement, such personal information can only be accessed and used by Swisse. For example, certain promotional activities are co-organized with cooperative advertisers. In order to provide you with such promotions or activities, Swisse will share your personal information with these cooperative advertisers. If personal data is collected or protected by companies other than Swisse and Swisse's third-party service providers, Swisse will notify you before the data is collected or transmitted. If you do not want the data to be shared, you can choose not to use the service to prohibit the transmission of data.


3. How does Swisse use Cookies?

In order to provide personalized services, Swisse uses Cookies to store and track information about you at certain times. A cookie is a short piece of data sent from a web server to a browser and stored on a computer hard drive. You can modify your acceptance of cookies in the settings of your browser. If you choose to reject all cookies, you may not be able to use some personalized services or participate in some activities. According to the following purposes and circumstances, Swisse writes and reads Cookies in your browser.

Generally speaking, Cookies are used to:

Remind Swisse to confirm your identity and access your information in order to provide you with better and more personalized services.

Estimated number of visitors:

Each browser that reads and saves Swisse is assigned a unique cookie to determine the degree of repeated use, compares the use times of registered users and non-registered users, and assists in determining advertising targets based on user interests and behavior patterns. In order to count the number of visitors and analyze the browsing patterns to understand the situation of web browsing, as a reference for Swisse to improve its services.

Track your progress and frequency when participating in promotions and sweepstakes:

When cookies are used in promotional activities hosted by Swisse, the information written into cookies indicates the progress of participants during the entire promotional process, and can be used to track the participation and status of the sweepstakes.

Measure browsing patterns, that is, which web pages you visit, and the amount of visits you have accumulated:

We can use this information to understand whether the user habits are similar or different, which can improve your browsing experience in "Swisse". Swisse will use the above information to enable you and other users to see more personalized content, advertising and promotional content in Swisse.

Target-oriented advertising:

Swisse will also statistically analyze the personal data collected through Cookies and provide it to advertisers to match their advertising goals and deliver relevant target-oriented advertisements for advertisers. However, Swisse will not provide the original personal data collected through Cookies to third parties/party.


4. Swisse 's collection and use of personal data

Generally speaking, Swisse will use your personal data for purposes related to our business operations. These purposes may include:

a) Develop, promote, sell or otherwise provide products, services or materials;
b) Fulfil your order to provide you with our products, services and/or gift certificates;
c) Provide you with our content after obtaining your consent to newsletters, or information about our products, partnerships, events, or other promotional or promotional information;
d) Maintain, update and maintain your Swisse account;
e) Maintain, manage and improve our system;
f) Improve our Websites, including modifying the website based on your usage, browsing history and preferences, and diagnosing problems; and
g) Conducting internal management activities, research, analysis, planning and development projects.

    Products and services, promotion         

    We will use your name and contact information to contact you about our related products and services, promotions and special events. Before we take such actions, we need to obtain your consent.

    As Swisse is now a member of the Health Group, if we obtain your explicit consent, we will also send you promotional information about the products or services of other Health Group affiliates.

    You can ask us to stop using your personal data for direct marketing at any time without paying any fees. When we use your personal information for direct marketing purposes, Swisse will not only indicate on the information or email that it was sent by Swisse, but also provide a method for you to stop receiving the information or email on the information or email. , Description or function link. If you do not want to receive such emails, you only need to modify your member information to indicate that you refuse to receive such information and emails.

    Credit card transaction

    Swisse credit card transactions are completed by authorized banking institutions. When Swisse collects credit card information for online purchase transactions, it will process the transaction through a secure server and encrypt the transferred personal data to prevent others from obtaining such data. The personal information stored on the server is properly secured, and only authorized employees and agents who need to obtain such information in order to perform their duties can obtain such information. Your credit card information is encrypted. Once your order is sent, our system will delete the information.

    Disclosure of Personal Information


    Overseas During the course of its business operations, Swisse may disclose personal information to overseas related parties and service providers, including disclosure of such information among members of the Health Group. These entities are located in the following countries or regions:

    Australia, New Zealand;

    Japan, Hong Kong, Malaysia, Taiwan and other Asian countries or regions;

    Britain, France, Germany, Italy, Sweden, Norway, Switzerland and other EU countries;

    The United States, Canada, Brazil and other Central and South American countries.


    5. Swisse 's safety precautions for users' personal data

    Please keep your member account and any personal information properly, and please do not provide the aforementioned information to any third party/party.

    If you are sharing your computer with others or using a public computer, remember to close the browser window to prevent others from reading your personal information.

    Inevitable risk

    Once Swisse receives the information you send, Swisse will do its best to ensure the security of the data stored in the system. Since Internet data transmission cannot guarantee 100% security, Swisse cannot guarantee the security of the data you send to or received from Swisse. Although Swisse will work hard to protect the security of your personal data, you are also required to bear the aforementioned risks.


    6. Right to access and modify personal data

    You have the right to access/correct the personal data we hold about you. If you need to access or correct your personal data, or to inquire about our policies and practices regarding personal data, please contact our Privacy Officer:


    Address: Jianhe Hong Kong Co., Ltd.

    18 Westlands Road, Taikoo Place, Quarry Bay, Hong Kong

    Room 4007-09, 40th Floor, Island East Centre

    Privacy Officer